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It deals with developing a quality strategy, relating quality to the customer, developing a personal and company Mission Statement, improvement and implementation of processes, measuring performance, lead and manage a TQM process, developing team building skills, connecting suppliers to TQM, this is a completely different approach to management and must become a way of life. This methodology has been adapted to use in Garment Factories.

Course Outline:

  • Module 1 Developing a Quality Strategy
  • Module 2 Customer Focus
  • Module 3 Mission Statement
  • Module 4 Process Improvement
  • Module 5 Total Involvement
  • Module 6 Team Working
  • Module 7 Suppliers