You can scan as often as you wish, we recommend four times a day. Thus 2 hours after work has commenced management knows exactly where the problems are, and can take corrective action. The information gathered is “Live” and can be available on the manager’s desk immediately after the scanning process. Each direct operator must be scanned every scanning period. All information is captured including produced minutes, absent time, lost time, off standard time and overtime. Lost time (time that the operator looses through no fault of their own) is captured against a reason, thus highlighting areas that need attention.
After scanning, all work done by the operator is held in an audit trail and can be tracked back, tickets cannot be scanned twice, and this effectively “Seals” the operator’s ability to “Cheat” the system. “Missing” tickets become a thing of the past as operators learn that when a ticket has been scanned an audit trail exists.